+30 699 360 4071 / +30 699 360 4210 info@artandwalk.com
+30 699 360 4071 / +30 699 360 4210 info@artandwalk.com

Privacy Policy

We are Art and Walk and our website address is: https://artandwalk.com. Art and Walk is determined to ensure the accuracy, confidentiality and security of the personal data we get from on you. This data protection policy is intended to inform you about which personal data Art and Walk collects, how Art and Walk uses the data and who has access to the data.

What personal data we collect and why we collect it

Some of the information we collect when you send us a reservation, such as your name, postal address, email address, credit card information or telephone number, may allow you to be identified (“Personal Information”). In all of the following circumstances, we will use Personal Information for the purpose described below, as well as to supplement our database of marketing contacts, which we will use to provide and promote products and services from Art and Walk.

Comments

When visitors leave comments on artandwalk.com we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When you send Art and Walk a message through the contact form on the ‘contact’ page, such as to book a tour or request information, you will be asked to provide certain Personal Information, which we will use to fulfill your request.
Surveys: We may ask you to complete surveys or opinion polls from time to time. We only use the information that we collect from surveys in an aggregate manner, not in individually identifiable form.

We may use information that we collect from you for the purpose of communicating with you and responding to your inquiries. Those communications could, for example, take the form of service updates, promotions for products or services that we provide, or e-newsletters.

Booking forms

When you send Art and Walk a booking through our booking system on the Tour page, you will be asked to provide certain Personal Information, which we will use to complete your booking. Our booking system will be creating a WordPress Subscriber user accounts for all new customers. If the user is logged in then the new customer will be associated with the existing user account. Returning customers will have their personal information fields filled in at the Details step with the data previously saved in cookies.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social Media

Art and Walk may include social media features, such as a Facebook “Like” button and a “Share” button. These features may collect your IP address and which page you are visiting on the Site; and they may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company that provides the feature.

Analytics

Art and Walk keeps track of how many visitors per day there are, how they found the website and from which country they are visiting. This is all controlled by Google Analytics.

Who we share your data with

Art and Walk may disclose your personal data to contractors, consultants and suppliers in relation to their work for Art and Walk. Therefore, personal data may for example be disclosed to external parties that provide us with IT services, but also to service providers of tours that we book on your behalf.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Communication with Art and Walk

We are committed to adhering to our privacy policy and applicable laws and to making your online experience secure and valuable. If you have a question, request, complaint, dispute or concern related to this privacy policy, you may send a message by email to info@artandwalk.com. We will work with you to obtain a prompt resolution of any issues you may have.

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